Values Constructive Feedback

 

The LEADERSHIP: Jurnal Mahasiswa Manajemen Pendidikan Islam (LENSI) values constructive feedback and maintains a clear process for authors to submit complaints regarding editorial practices, publication decisions, or ethical concerns. Details of this process are available in the “Editorial Policies” section of our website.

Steps for submitting a complaint include:

  1. Submission of Complaint: Authors can file complaints by sending an email to the editorial office, including a detailed explanation of the issue and any supporting documents.
  2. Acknowledgment of Complaint: The editorial office acknowledges receipt of the complaint within a specified timeframe and initiates an internal review.
  3. Investigation and Resolution: The complaint is reviewed by the Editor-in-Chief and, if necessary, by an independent committee.
  4. Final Response: A formal response, including the outcome and any corrective actions taken, is provided to the complainant.

LENSI is committed to addressing complaints with transparency, fairness, and professionalism to maintain high publishing standards.